Question 1

What is a channel manager?

Accepted Answer

A Channel Manager is a tool that enables you to sell all your rooms simultaneously on every booking site you're connected to (such as Booking.com, Expedia, airbnb, etc.). It updates your availability in real time across all platforms and channels when a new booking is made, when you decide to remove a room from availability, or when you make bulk changes to your inventory.

Question 2

Why do I need a channel manager?

Accepted Answer

The easybooking Channel Manager helps you manage your booking channels and avoid double bookings. That means: when you use easybooking, you can, for example, adjust prices across all your connected booking platforms with just a few clicks. And thanks to real-time synchronization with the room plan, only what is actually available is offered.

Question 3

What are the experiences with easybooking?

Accepted Answer

According to NPS surveys, our customer satisfaction rating stands at 94%, and at trade shows and workshops, we’re always delighted when our property owners tell us how happy they are to have easybooking. However, easybooking isn’t the right fit for everyone, because it offers so many features and is therefore quite comprehensive. This means that it takes a little time and training at the beginning to become proficient at using easybooking. It’s the classic learning curve we’re all familiar with when we get a new computer, cell phone, or car. After some initial uncertainty, it becomes a routine you wouldn’t want to be without.

Question 4

How does the easybooking channel manager manage the individual sales channels?

Accepted Answer

How does the easybooking Channel Manager manage the individual distribution channels?
The easybooking Channel Manager works with other providers via both direct and indirect interfaces and is controlled directly from within easybooking. This means you use easybooking as your hotel software and connect all your booking channels with the room plan through the integrated Channel Manager. In addition to price management, the Channel Manager provides a handy overview of the latest bookings as well as various reporting options.

Question 5

What interfaces does the easybooking Channel Manager have?

Accepted Answer

The easybooking channel manager works with various service providers: Destination Management Systems such as feratel, tomas, or capcorn, payment providers like PayPal and hobey, point-of-sale systems like Gastrotouch, booking platforms such as Expedia, Booking.com, Airbnb & Co., guest registration providers like feratel or cardexperts, hotel software such as protel or Casablanca, and other providers like bergfex, bestfewo, or fewo-direkt are among the interface partners. The channel manager is continuously expanded with additional direct and indirect connections.

Question 6

Do the interfaces cost anything?

Accepted Answer

Whether costs apply for our interfaces depends on the type of interface. Direct integrations with platforms like Booking.com, airbnb, or Expedia through our Channel Manager are free of charge. However, there are other interfaces, such as those for cash register systems, that may incur additional costs.

Question 7

Can I add new channels myself in the Channel Manager?

Accepted Answer

Yes. You can set up new channels and perform the mapping (i.e., linking the channels with the room plan) on your own. If you need our support, numerous guides are available in our Academy, or we're happy to help you personally.

Channel Manager by easybooking

More time for your guests instead of platform maintenance

One channel manager, all channels under control.

More Revenue.More Time.More Efficiency.

Connection & Mapping

Overview & Statistics

Direct Connect

Quick Maintenance

The Channel Manager from easybooking in action.

Compatible with over 50 booking channels and tools

Questions & Answers

What is a Channel Manager?

What do I need a Channel Manager for?

What experiences have been had with easybooking?

How does the channel manager manage the individual sales channels?

What interfaces are available in the easybooking Channel Manager?

Costs of the interfaces?

Can I add new channels to the Channel Manager myself?