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Questions & Answers
What happens after I schedule an appointment?
During a one-on-one consultation, we’ll get to know your business and your needs. Together, we’ll discuss, for example, your type of accommodation, the number of units you have, existing booking platforms or your website, as well as the processes you’d like to streamline with easybooking. This will allow us to show you exactly which features are relevant for your business.
Why is a personal consultation important when choosing hotel software?
Together, we’ll take a look at your business and your current processes. This includes, for example, how many units you manage, which booking portals or websites you use, whether you’d like to accept direct bookings, and how you’d like to organize bookings, payments, and guest communication. This way, we can show you the features that are actually relevant to your business.
What happens during a consultation appointment with easybooking?
Depending on what we agree upon, the meeting can take place online or in person. The initial focus of the discussion will be on understanding your business and your current processes. Afterward, we can show you easybooking in a live demo and go over the features that are particularly relevant to your rental business.
Can I try out easybooking before I make a decision?
Yes. During a one-on-one meeting, we can show you easybooking in a live demo. Among other things, you’ll see how room layouts, reservations, rates, availability, and guest information are managed in easybooking. We’d also be happy to provide you with demo access for about a week so you can test the software yourself at your own pace.
What is already included in the price with easybooking?
The basic package already includes important features and services. These include, among other things, booking widgets, a channel manager, a room layout, and the Booking Manager. The services also include personalized advice and support, joint setup, and basic training. easybooking is also GDPR-compliant and tailored to the needs of hosts in the DACH region.
What types of businesses is easybooking suitable for?
easybooking is suitable for accommodation businesses of all types and sizes. It doesn’t matter whether you rent out a few vacation apartments, run a bed-and-breakfast, or manage multiple rooms and categories. We’ll work with you to determine which features are right for your business during a personal consultation.
What features does easybooking's hotel software include?
easybooking’s hotel software includes all the key features, such as an online room map, channel manager, guest communication, invoicing, website builder, reporting, and more. You can use all modules at no extra charge (“all you can use”). Additional costs apply only for third-party tools. There are no hidden fees.
Are there alternatives to easybooking?
Yes, depending on your priorities, a different hotel software solution might be a better fit—for example, if you have specific needs like seminar management. We’d be happy to compare it with your current software.
What experiences have been had with easybooking?
easybooking achieves a 94% customer satisfaction rate according to an NPS survey. The software offers many features and requires a bit of a learning curve at first. After that, everything runs smoothly—just like with new devices.
Can I use the hotel software in Austria, Germany, and Switzerland?
Yes, easybooking is perfectly tailored to the needs of Austria, Germany, and Switzerland and is used by over 6,000 property owners in the DACH region.