Experiences with easybooking
What our customers say
How good is easybooking really? Our customers share their honest experiences – from their first steps with the software to the benefits in daily operations. easybooking offers many features to simplify property management, which means there is a brief period of adjustment. But those who embrace it benefit from more efficient workflows and more time for what truly matters: the guests.
If you really want to know if easybooking is the right solution for you, you can quickly and easily schedule a short DEMO with us.
Our customers speak for themselves
We have been successfully using easybooking since 2011, and it has essentially become part of our team.
Anna & Manuel Veith
Boutiquehotel ARX, Schladming
24 rooms
In my opinion, the booking software is simply great! The program is practical and easy to use. The support is fantastic—super fast to reach and with straightforward solutions.
Bettina Strauss
Tscherne 18, Gamlitz
8 rooms
I can no longer imagine a landlord's life without easybooking. It is fast, innovative, and absolutely reliable. The collaboration is simply wonderful.
Elisabeth Dießl
Hotel Garni Gästehaus Brand
23 rooms
I am very satisfied with easybooking. Everything is clearly organized and it is simple to add new items.
Familie Bernd Wernet
Familienurlaub Hilserhof, Triberg
8 Apartments
With easybooking, many work steps are automated. I can adjust everything to my needs at any time, exactly as required for me and my guests.
Magdalena Mahler
haus und hof
3 Apartments
For me, easybooking offers advantages for guest check-in and check-out—it is easy to use and the automation helps us immensely.
Familie Goldbach
Pension Erlengrund, Gersfeld
12 units
We are super happy with easybooking. The best decision!
Asja Zurbriggen
Ferienhaus Adonis, Saas-Grund
5 Apartments
We have been using the software and website of easybooking since 2015 and have been absolutely thrilled from day one with the clear, comprehensive, and easy-to-use booking software.
Ferienwohnung Zugspitze, Grainau
2 Apartments
easybooking is a bureaucratic relief for us, as our guests can check in contactlessly and independently, and the system gives them its full attention.
Florian Müllner
M 24 Apartments, Mattersburg
11 Apartments
Questions & Answers
Why do I need a reservation system?
We all know the traditional paper room plan, where reservations are manually added and removed, along with guest information. And we also appreciate the comfort of relying on familiar methods. However, a paper room plan is neither data protection compliant nor 100% reliable when it comes to current availabilities. To ensure that all legal requirements (such as GDPR) are met and to efficiently manage room administration, guest communication, and invoicing, it is advisable to use a professional system.
What computer do I need to use easybooking?
To use easybooking, you can use any computer, any browser, and any internet-enabled device. easybooking is web-based, which means you can access it from any device with your login credentials. Plus, we handle secure and GDPR-compliant storage as well as regular backups of your data. This is a huge advantage compared to hotel software that needs to be installed locally, where you would be responsible for ensuring data security and backups.
What experiences have been had with easybooking?
According to NPS surveys, our customers’ satisfaction is at 94%, and at trade fairs or workshops we are always delighted to hear from our landlords about how happy they are to have easybooking. However, easybooking isn’t for everyone—since it offers a wide range of features, it is quite comprehensive. This means that initially, some time and training is required to work with easybooking smoothly. It’s much like the classic adjustment phase we all experience when we get a new computer, phone, or car. After overcoming the initial uncertainties, it becomes a routine that you wouldn’t want to miss.
Does easybooking offer Training in addition to support?
Yes, and in several formats! There are monthly basic training sessions in Innsbruck and online that landlords can attend free of charge to refresh their knowledge or kick off successfully. Additionally, one-on-one training sessions can be booked either in Innsbruck, via remote support, or at the landlord’s premises (via www.easybooking.academy). Furthermore, there are topic-specific webinars, digitization workshops, and occasional training days in Austria, Germany, and Switzerland. www.easybooking.academy). Zudem gibt es themenspezifische Webinare, Digitalisierungsworkshops und vereinzelte Schulungstage in Österreich, Deutschland und der Schweiz!
For which hosts is easybooking intended?
Most of our more than 6,000 customers are family-run businesses, ranging from a single apartment (which still involves considerable management and marketing) to larger hotels. However, we also have hotels that use easybooking as an add-on to their existing hotel software, campsites that work with easybooking, and even houseboat and motorhome landlords who utilize easybooking for rental and management. The potential applications are virtually limitless. Speaking of management: property managers handling several holiday homes or units also use easybooking to market and organize them online. In a personal conversation, we can certainly explore whether we are a good match!
Can I use easybooking in Austria, Germany, and Switzerland ?
Yes, easybooking already supports over 6,000 landlords in the DACH region. The software is optimally adapted to the conditions in Germany, Austria, and Switzerland as well as to the needs of hosts.
What Functions does easybooking contain?
We work according to the "all you can use" principle. This means that all modules developed by easybooking are included in the price and available for you to use. Therefore, there are no hidden costs and you have access to the full range of functionality! Additional costs only apply for third-party products.
Are there alternatives to easybooking?
That always depends on your individual needs, priorities, and budget.
If it is crucial for you that your seminar area is seamlessly integrated with your hotel program, then we might not be the ideal choice for you.
Perhaps you have already received an offer from another provider and would like to compare it with ours.
In this case, we are happy to help you highlight the differences. Please feel free to contact us at sales@easybooking.eu.
Who already works with easybooking?
Due to our headquarters in Innsbruck, most of our customers are located in the DACH region. These include hosts of all sizes who use easybooking for marketing (website, online booking, automated guest communication), organization (online room plan, channel manager), and management (invoicing, reporting, registration). Every 8th operation in Tyrol works with easybooking!
What is a PMS and what can a hotel software?
A Property Management System is a software solution used for the management, marketing, and rental of accommodation units such as rooms, holiday homes, or apartments. Depending on which hotel software you use as a host, you can organize and manage various tasks that arise in your daily life as a host – from room management and guest directories to generating invoices.