Guest Reviews – Curse or Blessing?

In an era of comparison and review platforms, guest feedback is becoming increasingly significant. But how should you handle negative online reviews? And how do you encourage guests to share their positive experiences online? In our latest e-book, we provide hosts with practical tips on managing guest reviews effectively.

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Helpful information and practical tips for everyday use:
  • Review Platforms – What Role Do They Play?
  • Responsibility – What Should Hosts Be Mindful Of?
  • Communication – How Should Hosts Respond to Reviews?

Our e-books are available online for all hosts to download. Why? Because we want to share our knowledge and experience – after all, we're all in this together. 

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